T'c & C's
Our Refund Policy for Aesthetic Treatments
At our clinic, we are committed to providing high-quality and personalized aesthetic treatments to our clients. We understand that each client has different goals and expectations, and we strive to meet them with the utmost care and professionalism. However, we also want to make it clear that all our treatments are elective (Chosen by you). It is your responsibility to decide your procedure. Therefore, we do not offer any refunds, exchanges, or credits for any of our treatments and treatment plans including upcoming, ongoing and past treatments, regardless of the outcome or satisfaction level. By booking an appointment with us, you agree to accept this no refund policy and waive any right to dispute or claim a refund for any reason. You also acknowledge that the results of our treatments may vary depending on individual factors such as skin type, age, lifestyle, and adherence to aftercare instructions. We do not guarantee any specific results or outcomes, as your results are bespoke to your anatomy and we are not liable for any complications or adverse effects that may arise from our treatments. We appreciate your understanding and cooperation in this matter. If you have any questions or concerns about our no refund policy, please contact us before booking your appointment. Please note that this policy applies to all of our services offered by any of our staff at any location at all times.
For any further enquiries, please contact us via WhatsApp or email.
Thank you for choosing us as your trusted medical aesthetic provider.